The July issue of the GWDG News has just been published.

 It contains among others the following topics:

• GWDG File Service: Problems, Evolution, Current Structure and Next Steps
• ISP Backup: New Rules for orphaned Backups
• E-Mail Signing Gateway
• Galaxy – a flexible GUI of Bioinformatics Programs
• meet.gwdg.de
• GWDG @ ISC 2017

>> Click here for the GWDG News 7/2017

MessageID: 201707031410 Time: 05.07.2017, 5:30 p.m. to 6:45 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing possible, OTRS web interface accessable

The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. Except for the Shibboleth authentication, which is expected to work again in the course of tomorrow, the system is fully available again.

The two-day course “Fundamentals of Image Processing with Photoshop” was added to GWDG´s course program 2017 in the short term. The course is held in English und takes place on 26./27.09.2017 in GWDG´s course room. Further information can be found in GWDG´s course program.

MessageID: 201707031410 Time: 05.07.2017, 5:00 p.m. to 6:30 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing delayed, OTRS web interface unaccessable

On 05.07.2017 between 5:00 p.m. and approx. 6:30 p.m.  the GWDG trouble ticket system OTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline at support@gwdg.de, no automatic responses or ticket processing will take place, so some delays may be expected. Additionally the OTRS web interface https://support.gwdg.de will be unavailable during maintenance. In matters of

[sc name=“head_betriebsmeldungen_en” message_id=“201706191830” time=“19.06.2017, 18:05 - 19:30” affected=“GWDG Website at www.gwdg.de” impact=“all webpages available again” ]

All webpages of https://www.gwdg.de are available again without restrictions.