Message-Id: 201805301340 Time: 30.05.2018 until 1:20 am Affected: Trouble-Ticket-System OTRS Impact: Delayed delivery and processing of tickets

Due to a malfunction at the Trouble-Ticket-System OTRS today delays of the delivery and processing of tickets occured. The problem was solved and all tickets were meanwhile delivered. They will be processed soon. We apologise for any inconveniences.

Message-Id: 201805180745 Time: 20.05. - 21.05.2018 Affected: Customers of GWDG Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG is closed from 20.05. to 21.05.2018

In urgent cases please contact our support staff at support@gwdg.de . Each message is put into our ticket system which will be checked around pentecost too.

We kindly ask all users to take this into account.

The May issue of the GWDG News has just been published.

It contains among others the following topics:

• Attention Phishing!
• New Websites for Bioinformatics Software
• New Strategies for Data Storage Areas
• Hands-on-Workshop „Data Mining“

>> Click here for the GWDG News 5/2018

Message-Id: 201805090920 Time: 10.05.2018 Affected: Customers of GWDG Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG will be closed on 10.05.2018, the Ascension Day. We kindly ask all users to take this into account.

Message-Id: 201804280750 Time: 01.05.2018 Affected: Customers of GWDG Impact: Data centre closed and service hotline not available by phone

The data centre of the GWDG is closed on 01.05.2018. We kindly ask all users to take this into account.