Message-Id: 201912191350 Time: 24.12.2019 - 01.01.2020 Affected: Customers of GWDG Impact: Restricted opening times of the data centre and accessibility of the service hotline

The data centre of the GWDG is closed from 24.12.2019 to 26.12.2019 and on 31.12.2019 and 01.01.2020. On 23.12., 27.12. and 30.12.2019 the data centre is only opened from 9:00 a.m. to 5:00 p.m. and on 28.12. and 29.12.2019 from 10:00 a.m. to 6:00 p.m. as is usual at weekends.

In urgent cases please contact our support staff using our support website More….

The December issue of the GWDG News has just been published.

It contains among others the following topics:

• FAIR Principles and Digital Objects
• E-Mail Encryption Using X.509 Certificates – Part 1: Application and Securing of Certificates
• Cloud Encryption with Cryptomator for iOS
• New Hard- and Software in the User Room

>> Click here for the GWDG News 12/2019

The GWDG is looking for two Student Assistants.

The job vacancy …

MessageID: 201912031420 Time: 05.12.2019, 5:00 p.m. to 6:10 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing possible, OTRS web interface accessable

The maintenance work on the trouble ticket system OTRS of the GWDG has been completed. The system is fully available again.

MessageID: 201912031420 Time: 05.12.2019, 5:00 p.m. to 6:00 p.m. Affected: Trouble Ticket System OTRS Impact: ticket processing delayed, OTRS web interface unaccessable

On 05.12.2019 between 5:00 p.m. and approx. 6:00 p.m. the GWDG trouble ticket system OTRS will be under maintenance. While it still will be possible to send requests as usual to our service hotline at support@gwdg.de , no automatic responses or ticket processing will take place, so some delays may be expected. Additionally the OTRS web interface More….